Accounts Receivable: Definition and Best Practices


July 15, 2019
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For any childcare business that lets families pay after care is delivered, accounts receivable best practices are the difference between healthy cash flow and a quiet crisis. Accounts receivable (A/R) is the dollar amount of outstanding invoices your customers — for most childcare owners, that means parents and state subsidy agencies — owe you for care you have already provided. It is an asset on your balance sheet, but it carries real risk: not every family pays on time, some never pay at all, and every dollar stuck in A/R is a dollar you cannot use to make payroll.

As a result, every owner should know how to define A/R, how to report it correctly, and — most importantly — how to manage it so your business stays on solid financial footing without straining relationships with the families you serve. The accounts receivable best practices below walk through exactly that.

1. Understanding Accounts Receivable

Accounts receivable is the standard term for money customers owe you for goods or services you have already delivered but have not yet been paid for. Cash businesses — those that collect payment at the time of service — do not have A/R. A coffee shop, for example, takes payment immediately and never has accounts receivable to track.

Childcare is different. Most centers invoice families weekly or monthly, accept state subsidy reimbursements that arrive 30–60 days after care is delivered, and offer auto-pay arrangements that may fail or bounce. As a result, every childcare business carries some accounts receivable at any given time. For a deeper look at how to set up that side of the operation cleanly, see our guide to child care billing.

Most A/R invoices come with terms — “Due on the 1st,” “Net 15,” “Net 30,” and so on. These terms tell the customer how long they have to settle the bill before late fees or interest apply. Customers who do not pay on time are legally required to pay, and you have the right to assess late fees, suspend service, or pursue collections if an invoice ages too far. Because A/R typically gets collected within the current year, accountants record it as a current asset on your balance sheet.

2. How to Report A/R on Your Books

How you report accounts receivable depends entirely on your accounting method. Cash-basis accounting records revenue only when the money actually arrives. Most growing childcare businesses, however, use accrual-based accounting, which records the revenue — and creates the receivable — the moment you issue the invoice.

Accrual accounting gives you a much more accurate picture of profitability. For example, if you bill $80,000 in tuition during March but only collect $72,000 by month-end, accrual accounting still shows the full $80,000 in revenue and parks the $8,000 difference in A/R. Cash-basis would show only $72,000 and hide the gap entirely. As a result, accrual is almost always the right call once your center has more than a handful of families.

A/R is also an asset you can leverage. Some lenders allow childcare owners to borrow against their accounts receivable through invoice factoring or asset-based lines of credit. However, this should be a last resort — the better play is to keep A/R low in the first place, which is what the next sections cover.

3. Accounts Receivable Best Practices to Reduce Late Payments

The single biggest lever in any A/R strategy is shortening the gap between when you deliver care and when the money lands in your account. The following accounts receivable best practices consistently move that needle:

  • Bill in advance, not in arrears. Tuition for the upcoming week or month should be due before care begins. This single policy change can cut A/R in half.
  • Require auto-pay. ACH or card-on-file is now standard in childcare. Make it the default option in your parent agreement.
  • Charge predictable, posted late fees. A clear late-fee schedule (for example, $25 if payment is more than three days late) is far more effective than ad hoc warnings.
  • Send reminders before the due date. A friendly two-day-prior reminder dramatically reduces the number of invoices that go past due.
  • Keep payment terms short and consistent. “Due on the 1st” is easier to enforce than rolling Net 15 terms that vary by family.
  • Suspend service for chronic non-payment. Spell out in your parent handbook exactly when service pauses for past-due accounts — and follow through.

For families who are chronically late on pickups and payments, see our guide on encouraging timely pick-ups from parents. The same enforcement principles apply.

Aging Your A/R

An A/R aging report sorts every outstanding invoice into buckets — 0–30 days, 31–60 days, 61–90 days, and 90+ days. As a result, you can see at a glance which receivables are healthy and which are turning into bad debt. Most accounting platforms generate this report automatically. Pull it every Monday.

Any invoice that crosses 60 days deserves a direct phone call. Any invoice that crosses 90 days needs an immediate decision: payment plan, write-off, or collections. Letting old A/R sit on your books artificially inflates your revenue and quietly drains your cash position.

4. Subsidy Receivables: A Special Case for Childcare

For centers that accept state child care subsidies (CCDF, vouchers, scholarships, military programs), a meaningful portion of your A/R will be government receivables rather than parent receivables. These behave very differently:

  • Pay cycles are slower. Many state agencies pay 30–60 days after the month of care, sometimes longer.
  • Reconciliation is critical. States routinely pay slightly different amounts than you invoice — short-pays, rate adjustments, attendance corrections. You need to reconcile every payment against every authorization.
  • Separate the buckets. Keep subsidy A/R on a separate aging report from private-pay A/R. They have different collection workflows and different risk profiles.

However, subsidy receivables are also generally lower-risk than private-pay receivables — states almost always pay eventually. The challenge is timing, not collectability, which means cash-flow forecasting matters more than collections effort.

5. Building Accounts Receivable Best Practices Into Your Dashboard

Finally, A/R is one of the most important numbers a childcare owner can watch — and one of the easiest to ignore until it becomes a problem. As a result, we recommend tracking three A/R metrics every single month:

  1. Total A/R balance. The headline number, charted month over month.
  2. Days Sales Outstanding (DSO). Average number of days it takes you to collect after invoicing. Lower is better.
  3. A/R aging mix. What percent of your A/R is current vs. 30+ vs. 60+ vs. 90+ days.

These three metrics belong on your financial dashboard alongside the rest of the KPIs that matter most for early childhood education businesses. When you watch them monthly, problems get caught at the 30-day mark instead of the 90-day mark, and your cash position stays predictable.

Putting Accounts Receivable Best Practices to Work

Strong accounts receivable best practices come down to four things: bill early, automate collection, age your A/R relentlessly, and put the right metrics on the dashboard. Do those four, and you will spend dramatically less time chasing payments — and dramatically more time on the part of your business you actually love.

If your A/R is climbing, your DSO is creeping up, or you simply want a second set of eyes on the numbers, Honest Buck Accounting works exclusively with childcare centers and preschools and helps owners tighten their billing, reporting, and cash flow. Start with our new client questionnaire and let’s take a look together.


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